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Over the past few decades, Komatsu has developed to become a global giant thanks to their stability and expertise within the diverse fields of logistics, excavating, construction and mining. With modern models and technological superiority, they continue to be at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Utilizing their enhanced manufacturing features and modern design methods, Komatsu has become known to build the kind of rugged and dependable forklift that clients across the globe have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the ever-increasing demand for its goods in the North American market. To improve costs and efficiencies, a contemporary facility was developed in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and production operations.
Remaining one of the principal suppliers and makers of durable and modern forklifts at the moment, Komatsu Forklift U.S.A., Inc continues to meet their customers’ desires worldwide. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied customers along with their North American consumers.
After a lot of years of establishing and retaining quality consumer service relationships with clients, Komatsu Forklift recognizes that satisfying the requirements of the customer is paramount. Komatsu starts all new initiatives and product developments with the customer's input. By welcoming input and feedback, they are able to ascertain customer wishes and expectations then cultivate progressive designs and then manufacture to exceed Komatsu Engineering Standards. Assuring customers that quality is premeditated from the start and sustained throughout the manufacturing, service and sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized experts in crafting lift trucks, construction equipment and heavy duty equipment. Their design ingenuity and competence assures that every new piece of equipment will hold up in the toughest environments and have the ability to survive the roughest applications. Adherence to precise engineering principles enables Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and strict in-house quality standards all factor in to superior lift truck products. Komatsu Engineering Standards translate the contemporary and innovative expertise used in advanced mining and construction equipment into world class equipment.
The contemporary plant in Covington, Georgia has all the essential requirements for full scale manufacturing. This facility can take raw steel and manipulate it by preparing, welding, and fabricating it. Once assembled and painted the lift trucks are ready to leave the plant and enter the market. Maintaining quality control through the length of the production process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes given that a product is only as worthy as the individuals who sell and support it, their dealers make all the difference. Komatsu Forklift is proud of their committed seller networks who strive to exceed expectations. Specialized in all elements from product sales, service or operating training, or aftermarket support, their diverse association of experienced and capable professionals are available. Komatsu Forklift Vendor locations across the country have a Komatsu OEM parts on-hand to offer the essential service needed to keep customers’ operations running smoothly. Computerized, real-time access with next day transport from their highly automated circulation center is another option. The online K-Link system assists sellers with online parts management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve National Accounts. A lot of world-class businesses rely on Komatsu lift trucks in their day-to-day operations. Nationwide account clients benefit from an original relationship with Komatsu that permits them to tailor cost-efficient services in order to enhance the customer’s productivity and profits. Komatsu national account clients have access to on-line components and operations support system and a inclusive fleet management program, providing the ability for Komatsu to be their total solution for any forklift concerns.
The efficient and reliable team members at Komatsu Forklift U.S.A., are dedicated to offering outstanding customer support even if it comes in the form of training, product sales, aftermarket support, and longterm maintenance. They want to make certain that the customer support provided will help their clients satisfy or exceed their business targets while establishing strong working relationships in the process. Komatsu strives to be familiar with each of their customers’ unique methods of doing business and enjoys working together to develop a plan to best insure their ongoing success.
